Webinar: The Fundamentals of Caller ID Scoring

October 5th, 2022 at 11:00am PST

Regulations have caused seismic changes in how legitimate businesses, especially call centers, conduct their calling campaigns. And while government actions have significantly reduced robocalls, they have also caused hardships for many trustworthy and compliant companies.

Failure to prioritize call behavior can lead to low answer rates, diminished consumer opinion, and even costly consumer litigation or regulatory enforcement actions.

In this webinar, “The Fundamentals of Call Scoring,” we explore the best way to battle these adverse effects to maintain your company’s reputation through careful call behaviors.

Gerry Christensen of YouMail joins April W. Sullivan of Caller ID Reputation® to discuss:

  • Taking Control of Your Enterprise Identity and Brand Reputation
  • Call Analytics: Algorithms that label your calls and the different types of unwanted calls
  • How your call behaviors shape your reputation
  • Best practices for call behaviors
  • KYC, and how your target audience shapes your behaviors
  • Remediation: What do you do when your numbers are flagged?

Duration: 1 Hour

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Gerry Chirstensen



April Sullivan

April W.

Caller ID Reputation

Learn About Caller ID Reputation

We provide comprehensive monitoring of your company’s outbound phone calls to improve your call health and connections.