ClueCon Weekly with Gerry Christensen [Ep.17]
In this episode of ClueCon Weekly, we sit down with Gerry Christensen, Head of Partnerships and Regulatory Compliance at Caller ID Reputation. Gerry shares his deep expertise on industry compliance…
AMA: How to Become a CIDR and Number Reputation Expert
This is the second installment of our customer-only webinar series. This session is in an AMA (Ask Me Anything) format and focuses on answering viewers’ questions about maximizing their CIDR…
The Current State of Consumer Contact: Challenges and Opportunities for Callers
Holly Depies, an expert in SMS and Contact Center challenges at Nobelbiz, and Gerry Christensen, the head of partnerships and regulatory compliance at Caller ID Reputation, lead a fireside chat-style…
Future Branches 2024: What Branches Need to Know about Optimizing Customer Contact
Despite the advent of OTT-based apps, legacy voice communications remain a key customer contact channel. However, robocall-related issues, such as call blocking and adverse phone screen labeling, continue challenging client…
Flash AMA: How the Lingo case involving KYC and attestation applies to your business
Have you heard about the recent case with Lingo Telecom and have questions about it? Join us on our upcoming flash AMA, and we’ll answer them for you. At the…
Accelerate Contact Rates: Management Tips for Outbound Callers
This client-only webinar helps you boost your outbound efforts. In this show, we approach phone number management from a business perspective to help you maximize your CIDR account and ROI….
Podcast: How Businesses Can Improve Dialing Trust With Consumers
A chat between CIDR’s Gerry Christensen [Head of Partnerships and Regulatory Compliance] and Monica Oh [Marketing Manager], about ways the businesses can improve dialing trust with their consumers using a…
New Rules on Revoking Consent
This comprehensive webinar will discuss the details of the new rules regarding consent for businesses using outbound to communicate with their customers. Recent changes in the lead gen and communication…
Industry Chat: Latest FCC Ruling on One-to-One, Expressed Written Consent
A chat between Gerry Christensen, Head of Partnerships and Regulatory Compliance, and Jon Arnold of J Arnold and Associates, about the latest FCC ruling on one-to-one expressed written consent and…
FCC’s New Rules Under TCPA – Navigating Changes in Marketing Practices
This comprehensive webinar will unravel the recent changes introduced by the Federal Communications Commission (FCC) under the Telephone Consumer Protection Act (TCPA).
AMA: Robocall Mitigation and Business Call Enablement
Call-blocking apps play a crucial role in the phone call ecosystem, protecting consumers and supporting regulators. Millions of consumers use call-blockers to vet or provide feedback on incoming calls.
Discussing Telephony Data: Identifying and dealing with fraud, unlawful, and spam calls.
Caller ID Reputation’s Head of Partnerships and Regulatory Compliance, Gerry Christensen, and John Arnold, Principal Analyst of J. Arnold and Associates and Advisor for Voice Alerts discuss telephony data, looking…