Caller ID Reputation informs the public of a scheduled pause in our Device Cloud service on October 4th, 2023, to align with a critical national initiative and ensure the efficacy of the alert test across the multiple devices that compromise the Device Cloud.
NEWPORT BEACH, Calif., – 4 October 2023 – Caller ID Reputation, an industry-leading innovator of phone hub technology, will support the Federal Emergency Management Agency (FEMA) and the Federal Communications Commission (FCC) on a nationwide test of the Emergency Alert System and Wireless Emergency Alerts from 2:20 to 2:50 PM ET. This test is paramount in ensuring the effectiveness of the national emergency communication infrastructure.
Caller ID Reputation will temporarily pause the Device Cloud service during the test period to contribute to the national effort. This pause will allow us to leverage our system to verify the delivery and representation of the emergency alert across various devices and carriers. We aim to ensure this critical alert is accurately delivered to all mobile phones and correctly displayed. To further support the test, insights from the test with the appropriate parties to enhance the reliability and effectiveness of the national alert system.
The Device Cloud service, which provides real-time visibility on how your calls appear to customers across all major carriers, is pivotal in auditing and monitoring call data. The temporary pause is a proactive measure to support the nationwide emergency alert test and contribute to the broader goal of ensuring robust emergency communication systems.
Caller ID Reputations has taken all necessary measures to ensure a smooth transition during this brief pause, including announcements to customers and support staff on standby to aid customers during the test period. The service will resume promptly after the test, and a support team will be available to address customers’ concerns or questions regarding this scheduled pause.
We appreciate your understanding and cooperation in this national endeavor to enhance emergency communication systems. Thank you for your continued trust in Caller ID Reputation.
About Caller ID Reputation®
Caller ID Reputation® is an industry-leading B2B SAAS platform that monitors a business’s outbound calling numbers used for outbound dialing campaigns and daily business calls to connect with customers and prospective clients.
With over 3.7 million flags identified to date, Caller ID Reputation protects the integrity of businesses by identifying flags across the major carriers, data sources, and mobile call-blocking apps & operating systems, giving a complete view of an organization’s number health.
Caller ID Reputation’s health checks of outbound numbers at the geographic, device type, and even carrier level make it the only truly ubiquitous service of its kind in the US and represents the last mile of the call flow, giving businesses control over how they get displayed across the telephony channel. The organization is committed to bringing transparency and visibility to legitimate enterprises with unique technology that increases contact rates, improves brand reputation, and optimizes outbound calling performance. Learn more at calleridreputation.com.
