Proactive Number Scanning
It all starts with a call
Every outbound dial matters
Simply displaying your main line on every call could get it flagged as scam likely or even blocked. Your caller ID should distinguish who is calling by having a correct and accurate CNAM. Confused consumers will flag calls that repeatedly try to reach them, even if the calls are from multiple departments or agents.
Dial using call groups
Each department should have its own inbound line, however, you should not make outbound calls with those phone numbers. Using those numbers could get them flagged, instead you should be using call groups. Pools of numbers for each department with numbers that can be replaced when they are flagged.
Daily phone health
Clean numbers only
Keep your numbers up to date with real-time notifications using direct API access or through a daily report that gets sent to your mailbox so you know which flags you need to mitigate and redress right away. We’ll also remediate your numbers for you, too.
Proactive Number Scanning
Device Cloud
Caller ID Reputation
Allows your company to...
Check for flags across all major call blocking apps.
Monitor your phone numbers to ensure good standing with all the networks.
Receive notifications in real time about flags.
Reptutation Management
Protect your reputation when calling
Receive notifications in real time when any phone number you, or your affiliates,use are flagged across all major call blocking apps and networks.
From the blog
Stay on top of it
May 31, 2023
Why Your Caller ID is Essential for On-Demand Services
On-demand services cater to customer expectations. Setting your business apart from others in this competitive industry requires an exceptional customer experience. Having an accurate caller ID can ensure your customers are satisfied.
May 24, 2023
How Do Carrier Analytics Engines Label Scam Calls?
Carrier analytics engines (AEs) use algorithms and machine learning techniques to apply call labels and flags for spam and scam calls. These are some factors AEs look for and how you can safeguard your business from erroneous flags.
May 17, 2023
How Neighbor Spoofing Degraded Consumer Trust
Abiding by ethical dialing practices is absolutely crucial in modern dialing. Scammers have used call spoofing and neighbor spoofing tactics to target consumers. These tactics make consumers wary of answering unknown calls.