Improve Security
Mitigate for the instances when your phone numbers are unfairly mislabeled as spam as a result of scammers stealing your numbers. Your patients expect to feel secure with you and won’t respond to calls that seem suspicious.
Optimize Service
Your patients expect phone calls from your practice. Calls about appointment reminders and customer service should not be skipped; however, a flagged number may be blocked, making it appear like you never reached out to them.
Provide Results
A phone call is still the quickest and easiest way to provide patients with results. Especially in urgent or important situations. Being blocked or incorrectly labeled as spam will stop you from reaching your patients and potentially fumble a critical interaction.
Calling best practices
Clean numbers lead to healthy connections
Caring for your outbound numbers keeps the algorithms happy. Following best seasoning practices prevents flags against your outbound phone numbers. Proactively monitoring your number resolves upwards of 92% of mislabeled flags.
Monitor caller IDs
Catch scams before they cause damage
Phone scams target the healthcare industry and hospitals often, preying on people at their most vulnerable. Stopping the use of a flagged phone number allows you to monitor your systems for potential anomalies as a result of a scam. Caller ID Reputation® enables you to monitor your numbers frequently, helping you catch flags and rest your numbers quickly to protect your reputation from scammers cursing your practices’ name.
Call optimization platform
Caller ID Reputation
Allows your company to...
- Detect mislabels on your phone numbers.
- Correct flags on call-blocking apps and AEs.
- Connect more with customers.
