How Your Caller ID Builds Brand Trust

Building trust is the first step in long lasting relationships. Whether B2B or B2C, trust must be earned to create a loyal customer base. In telemarketing, your caller ID is the first impression, and a crucial aspect of developing your business' reputation.

October 21, 2020

Is Least Call Routing Flagging Your Phone Numbers?

Telemarketing often seeks to lower cost and improve profits. However some methods, although effective in the past, might end up hurting your business. Least call routing could be affecting your calls' attestation rating resulting in unwanted flags.

October 14, 2020

How Phone Number Monitoring Protects Your Reputation

With increased regulations, call centers are having a harder time adapting and compete. Call spoofing and erroneous phone number flags are among the latest issues call centers have to deal with. Monitoring your numbers is key to protecting your reputation.

September 30, 2020