Telemarketing Tips and News

Telemarketers face the largest amount of scrutiny because they make the most calls in the sales industry. Staying on top of telemarketing standards, regulations, and trends are important to being top of the game. These articles aim to teach the read tools, red flags, and tricks of the trade. In turn, you can remain current, push productivity, and always have someone available to answer the call.

Guide to Caller ID Spoofing
October 16, 2019

A Comprehensive Guide to Caller ID Spoofing

Understanding the ins and outs of caller ID spoofing is imperative in protecting your business from scammers. Spoofing, although not an illegal tactic, is often used maliciously to try to deceive individuals in thinking a scammer is a legitimate business or organization. So what are the technologies and methods used in call spoofing?

Best Voice and SMS API Services
September 18, 2019

What’s the Best Voice and SMS API Service for Your Industry?

Voice and SMS API services are becoming popular tools to enhance business operations and improve productivity and innovation. Determining the right api service for your business needs is essential to streamlining and simplifying the technology required to operate efficiently.

carrier flagged numbers
July 31, 2019

The Phone Numbers You Just Purchased Could Already Be Flagged Spam

When you buy a batch of new DIDs you need to make sure they are clean and ready to use. If the carrier you are buying numbers from rotates them back in after they have been released, then there is a chance they are delivering you some numbers that are already flagged. Learn how to ensure your new numbers are fresh and ready.

DNC Compliance and Your Business Reputation
July 24, 2019

Follow DNC Compliance to Keep Your Business Reputation Clean

DNC registries create all kinds of headaches for companies doing any outbound calling. There are federal, state, and internal lists to keep updated and abide by. Maintaining DNC compliance not only avoids fines but also builds your reputation with your clients. Find out how.

Automatic Phone Number Swapping
May 22, 2019

Auto-Swapping Bad Phone Numbers With Twilio and Nexmo

Automated processes make your life easier and increase your profits. Did you realize you can automatically swap out any blocked numbers when you integrate with Twilio and Nexmo? If you use these services you need to find out how this feature saves you a headache.

phone number management
March 13, 2019

How Successful Companies Are Managing Large Phone Number Pools

You need to make use of a wide pool of phone numbers when dialing your database. As technology advances, consumers receive more and more control over the numbers that contact them. It’s easier now than before for your outbound number to end up on a blocked numbers list.

outbound dialer issues
February 27, 2019

Your Outbound Dialing Could Be Lacking In A Major Way

If you aren’t tracking the health of your caller IDs, your outbound dialing efforts are dead in the water. Find out a few ways you can keep an eye on all your marketing numbers and adjust to the ways telecom apps block potential incoming sales calls.

telemarketers increase contact ratios
January 30, 2019

Increase Contact Ratios With This Simple Telemarketer Trick

The trick is simple enough, but many still aren't taking advantage of a common telemarketing tactic. Local area match, or “neighbor spoofing,” gives your contact ratios a significant boost. Learn more about the impact this feature has on your outbound dialing and how simple it is to get started.

improve your old outbound call center productivity
January 16, 2019

Outbound Call Center Productivity Changes to Make in 2019

Is your call center adjusting to the changes taking place in the telecom spectrum? As more people transition away from landlines and onto mobile phones, you need to make sure to remain in compliance with the latest regulations.