August 19, 2026
As the FCC considers new proposals for call authentication rules, businesses that engage in outbound calls must remain vigilant. These are some changes industries could face in healthcare, banking, and consumer services.
August 5, 2026
While STIR/SHAKEN's call authentication has reduced robocalls, they continue to plague consumers. In response, the FCC is proposing sweeping changes to the Robocall Mitigation Database to hold companies accountable.
May 27, 2026
While businesses strive to maintain ethical dialing behavior, many overlook one crucial factor. Compliant upstream service providers are essential to ensure your calls reach your customers.
April 15, 2026
The FCC has taken an active role in tightening regulations to combat robocalls in 2026. However, these changes could affect your call center's operations and answer rates.
April 1, 2026
As of March 25, 2026, the FCC is mandating that carriers and analytics engines provide a SIP Code 603+ when they block a call on their end. This new standard gives callers Rich Call Data detailing the reason for the block.
March 18, 2026
In our latest report and findings, robocall traffic patterns and consumer reports drive trends in flagging behavior. Protect your business through ongoing monitoring and remediation.
February 18, 2026
While STIR/SHAKEN has failed to eliminate scam calls, the FCC is debating methods to hold infrastructure providers accountable. See how these changes could impact your company's calls.
November 12, 2025
While the FCC, FTC, DOJ, and voice service providers struggle to curb robocalls, a new bill is moving forward in the Senate. This bill would enhance enforcement efforts to curb robocalls that originate overseas.
October 29, 2025
Robocalls are a problem that not only affects U.S. consumers. The CST-GA recently extended its partnership with TransUnion to oversee and maintain the STIR/SHAKEN framework within Canada.
October 15, 2025
Branded Calling ID™ is a new feature that Verizon will be adding to its network to display more transparent caller IDs. Verified businesses will enjoy increased answer rates and brand recognition.
