Call spoofing is often reported on in the news relating to cases of fraud or scams. However the act of spoofing or masking a number is not technically illegal. Here's how these dialing practices are being used ethically by some major business and services you might rely on.
Understanding the ins and outs of caller ID spoofing is imperative in protecting your business from scammers. Spoofing, although not an illegal tactic, is often used maliciously to try to deceive individuals in thinking a scammer is a legitimate business or organization. So what are the technologies and methods used in call spoofing?
Your phone numbers could be used for caller ID spoofing without your knowledge, getting them flagged as spam and scam likely. See how you can protect your business from this deceptive practice used by scammers and spammers.
2019 marks the implementation of new robocall defenses set in place by the government and consumer solutions. As SHAKEN/STIR aims to put a stop to spam calls by verifying phone calls with information in public databases, it may flag legitimate businesses. Find out how matching your phone number to your state registered business information helps you pass the test.
If you run a call center you understand the impact that excessive spam calls had on answer rates. It’s difficult to get people picking up the phone if they don’t know your number. How can you avoid looking like a spammer when outbound dialing?