Does your company waste leads without even realizing it? You might be accidentally ghosting your leads and have no idea. Find out a few different practices to make sure you contact every possible lead you bring into your system.
Automated processes make your life easier and increase your profits. Did you realize you can automatically swap out any blocked numbers when you integrate with Twilio and Nexmo? If you use these services you need to find out how this feature saves you a headache.
Google’s latest feature for its Pixel 3 phone keeps it at the forefront of innovation. All Pixel 3’s shipped with a call screening feature that allows users a new way to preview a call before taking it. How will this impact call centers who rely on outbound cold calls for their sales?
Do you make use of CID and CNAM technology at your business? Nearly everyone uses these caller ID tools but they offer additional insight into people calling into your company. Make the most of this readily-available information in your call center!
If you aren’t tracking the health of your caller IDs, your outbound dialing efforts are dead in the water. Find out a few ways you can keep an eye on all your marketing numbers and adjust to the ways telecom apps block potential incoming sales calls.