What Sales Caller IDs Should Look Like

Do you make use of CID and CNAM technology at your business? Nearly everyone uses these caller ID tools but they offer additional insight into people calling into your company. Make the most of this readily-available information in your call center!

April 10, 2019

Your Outbound Dialing Could Be Lacking In A Major Way

If you aren’t tracking the health of your caller IDs, your outbound dialing efforts are dead in the water. Find out a few ways you can keep an eye on all your marketing numbers and adjust to the ways telecom apps block potential incoming sales calls.

February 27, 2019

Increase Contact Ratios With This Simple Telemarketer Trick

The trick is simple enough, but many still aren't taking advantage of a common telemarketing tactic. Local area match, or “neighbor spoofing,” gives your contact ratios a significant boost. Learn more about the impact this feature has on your outbound dialing and how simple it is to get started.

January 30, 2019

Google Pixel 3 New Call Screening Feature And What It Means For SMBs

The next frontier in telecom technology has arrived. Google’s new phone, the Pixel 3, offers callers the opportunity to screen calls with the help of AI. You have nothing to fear as long as you offer an honest product or service. If you don’t, though, your entire approach will need to change.

January 2, 2019