The key to any cold calling strategy is a good script. So, when you see conversion rates falling, you might think your script needs adjusting. What if there is another problem and your calls aren't even making it to their destination. That may be happening right now without your knowledge. Is your cold calling script better than you think?
Does your company waste leads without even realizing it? You might be accidentally ghosting your leads and have no idea. Find out a few different practices to make sure you contact every possible lead you bring into your system.
Automated processes make your life easier and increase your profits. Did you realize you can automatically swap out any blocked numbers when you integrate with Twilio and Nexmo? If you use these services you need to find out how this feature saves you a headache.
Google’s latest feature for its Pixel 3 phone keeps it at the forefront of innovation. All Pixel 3’s shipped with a call screening feature that allows users a new way to preview a call before taking it. How will this impact call centers who rely on outbound cold calls for their sales?
Do you make use of CID and CNAM technology at your business? Nearly everyone uses these caller ID tools but they offer additional insight into people calling into your company. Make the most of this readily-available information in your call center!
If you aren’t tracking the health of your caller IDs, your outbound dialing efforts are dead in the water. Find out a few ways you can keep an eye on all your marketing numbers and adjust to the ways telecom apps block potential incoming sales calls.
The trick is simple enough, but many still aren't taking advantage of a common telemarketing tactic. Local area match, or “neighbor spoofing,” gives your contact ratios a significant boost. Learn more about the impact this feature has on your outbound dialing and how simple it is to get started.
Is your call center adjusting to the changes taking place in the telecom spectrum? As more people transition away from landlines and onto mobile phones, you need to make sure to remain in compliance with the latest regulations.
The next frontier in telecom technology has arrived. Google’s new phone, the Pixel 3, offers callers the opportunity to screen calls with the help of AI. You have nothing to fear as long as you offer an honest product or service. If you don’t, though, your entire approach will need to change.
