Lead Generation Tips and News

The best sales team in the world is nothing without leads. While lead generation is no easy task, a good strategy and the right tools set you up for success. For example, generating leads for your business can cost you much less when done in-house. In these articles, you’ll find some more useful information regarding lead generation as well as some tips and tricks to help you along the way.

Which Dialer Software Suits Your Industry
July 14, 2021

Which Dialer Software Best Suits Your industry?

Dialing software is essential for all outbound campaigns. Varying by industry or campaign, some dialers can help a business excel. These industries can particularly benefit from using either a predictive or preview dialer.

Call Management for Phone Number Reputation
July 7, 2021

Call Management Tips To Protect Phone Number Reputation

Call management is a crucial aspect of any outbound campaign. However many do not think about how mismanagement can tarnish your phone numbers' reputation. These tips can help ensure you keep your caller IDs clean during your dialing campaign.

Boost One Call Close Rates
June 2, 2021

Boost Your One Call Close Rates With These Tips

Every sales agent strives to master the one-call close. While sales ability is a large part of this, equipping your agents with the right tools and training can vastly improve this KPI metric. Here are some tips to improve one-call close rates.

7 KPI Metrics for Flagged Numbers
May 12, 2021

7 KPI Metrics That Indicate Your Numbers Are Flagged

Monitoring KPI metrics can provide valuable insight into areas to improve in your outbound campaign. One factor often overlooked is flagged phone numbers. These KPI metrics can help indicate if your phone number reputation has been tarnished.

Caller ID Could be the culprit
March 31, 2021

Calls Not Reaching Customers? Caller ID Could Be the Culprit

Are you having trouble getting through to your patients, customers or leads? It might be a case of a bad caller ID. The phone numbers you are dialing your customers with may be flagged or blocked resulting in lower connection rates.

Call Labeling Instills Consumer Trust
February 24, 2021

How Call Labeling Hopes to Instill Consumer Trust

As carriers seek to implement automated call blocking, they also want to ensure legitimate businesses are protected. Call labeling is a median which seeks to show a call's intent to consumers to allow them to make better choices in answering unwanted calls.

Improve Call Center Contact Rates
November 25, 2020

6 Tips to Improve Your Call Center’s Contact Rates

Contact rate is perhaps one of the most critical KPI for call center managers to monitor. This can indicate misconfigurations in your dialing systems or campaigns. Additionally, bad numbers can be attributed to poor contact rates in an outbound campaign.

Segmentation for Call Center Campaign Management
May 20, 2020

Segmenting Data for Call Center Campaign Management

Data segmentation is an important aspect of a call center's campaign management. By refining your data and employing the proper tools and processes campaigns can be honed for better conversion rates. Using these guidelines can help improve campaign efficience and ROI.