Which Dialer Software Suits Your Industry
July 14, 2021

Which Dialer Software Best Suits Your industry?

Dialing software is essential for all outbound campaigns. Varying by industry or campaign, some dialers can help a business excel. These industries can particularly benefit from using either a predictive or preview dialer.

Call Management for Phone Number Reputation
July 7, 2021

Call Management Tips To Protect Phone Number Reputation

Call management is a crucial aspect of any outbound campaign. However many do not think about how mismanagement can tarnish your phone numbers' reputation. These tips can help ensure you keep your caller IDs clean during your dialing campaign.

Boost One Call Close Rates
June 2, 2021

Boost Your One Call Close Rates With These Tips

Every sales agent strives to master the one-call close. While sales ability is a large part of this, equipping your agents with the right tools and training can vastly improve this KPI metric. Here are some tips to improve one-call close rates.

7 KPI Metrics for Flagged Numbers
May 12, 2021

7 KPI Metrics That Indicate Your Numbers Are Flagged

Monitoring KPI metrics can provide valuable insight into areas to improve in your outbound campaign. One factor often overlooked is flagged phone numbers. These KPI metrics can help indicate if your phone number reputation has been tarnished.

Caller ID Could be the culprit
March 31, 2021

Calls Not Reaching Customers? Caller ID Could Be the Culprit

Are you having trouble getting through to your patients, customers or leads? It might be a case of a bad caller ID. The phone numbers you are dialing your customers with may be flagged or blocked resulting in lower connection rates.

Call Labeling Instills Consumer Trust
February 24, 2021

How Call Labeling Hopes to Instill Consumer Trust

As carriers seek to implement automated call blocking, they also want to ensure legitimate businesses are protected. Call labeling is a median which seeks to show a call's intent to consumers to allow them to make better choices in answering unwanted calls.