Regulations and standards change for every industry. In the world of telecom, the FCC and FTC call the shots, and the TCPA is a solid guideline to follow. Therefore, keeping your business running means remaining within compliance with all the rules. Stay current with calling industry changes, and learn about some tools and tips that help you remain compliant.
Progress reports on the STIR/SHAKEN framework implementation are trickling in by major carriers to the FCC. AT&T and T-Mobile have recently submitted their expected timelines for rolling out testing and implementing these technologies to help filter out spoofing used by robocallers.
The advancement of technology has played a roll in how political campaigns reach their parties. The history of political calling has let cold calling to be a preferred method of contact in recent years. While there are special FCC rules for politics and non-profits, their calls can still get blocked. Find out how to ensure compliance and keep calls going out.
DNC registries create all kinds of headaches for companies doing any outbound calling. There are federal, state, and internal lists to keep updated and abide by. Maintaining DNC compliance not only avoids fines but also builds your reputation with your clients. Find out how.
There are plenty of options for consumers to block calls, but they often times cast a wide net. What can legit businesses do to not get caught up in the mess of call blocking apps? Some companies are trying to improve caller ID to provide more information.
2019 marks the implementation of new robocall defenses set in place by the government and consumer solutions. As SHAKEN/STIR aims to put a stop to spam calls by verifying phone calls with information in public databases, it may flag legitimate businesses. Find out how matching your phone number to your state registered business information helps you pass the test.
