Compliance Tips and News

Regulations and standards change for every industry. In the world of telecom, the FCC and FTC call the shots, and the TCPA is a solid guideline to follow. Therefore, keeping your business running means remaining within compliance with all the rules. Stay current with calling industry changes, and learn about some tools and tips that help you remain compliant.

FCC Cites Voice Service Providers for Failing STIR/SHAKEN Compliance
April 13, 2022

FCC Cites 2 Voice Providers for STIR/SHAKEN Non-Compliance

Since the roll out of STIR/SHAKEN, the FCC allowed extensions for many voice service providers to meet their obligations. However, the FCC has now started issuing citations for companies that are failing to meet the requirements.

Phone Number Reputation is Integral for Brand Reputation
February 2, 2022

Phone Number Reputation is Integral to Your Brand Reputation

Your brand reputation can be the deciding factor in the success of your outbound campaigns. While branding is essential, phone number reputation is often overlooked in this. These are some reasons why you should prioritize your phone number reputation.

13 Crucial Statistics in the State of Telecom
January 5, 2022

13 Crucial Stats on the State of Telecom Today

Robocalls have lowered consumer confidence, especially in answering unknown calls. Throughout 2021, a variety of factors have affected the telecom space. These are some key trends and statistics you should be aware of for your contact center.

What Flagged Numbers Mean with T-Mobile Sprint Merger
December 22, 2021

What the T-Mobile Sprint Merger Means for Flagged Numbers

T-Mobile, after completing their merger with Sprint, has seen their market share improving over the past year. Seeking to provide 5G for all, T-Mobile is expanding their infrastructure. But how does this affect your business?