FCC Signs MOU with CRTC to Combat Robocalls
August 31, 2022

FCC Signs MOU With Canada’s CRTC to Combat Robocalls

Robocalls have been plaguing consumers for over a decade. Recently, the FCC and CRTC teamed up to combat robocalls. Signing a Memorandum of Understanding, the FCC, CRTC and 39 state attorneys will share information to stop robocalls.

Why Data Hygiene is Essential in Outbound Dialing
August 10, 2022

Why Data Hygiene Is Essential in Outbound Dialing

Data hygiene is essential to ensuring your contact center operates seamlessly. By cleaning up dirty data, your agents will save time contacting prospects and leads. Additionally, your company can avoid fines and penalties.