6 Tips to Mitigate Flags on Newly Purchased Numbers
December 7, 2022

6 Tips to Mitigate Flags on Newly Purchased Numbers

Contact centers frequently purchase new phone numbers for outbound campaigns. However, the numbers you purchase may come with a negative reputation. These tips can help you mitigate flags on newly acquired numbers.

5 Factors That Can Help Maintain Trusted Caller ID
July 13, 2022

5 Factors That Can Help You Maintain a Trusted Caller ID

A trusted caller ID can help ensure your agents reach your customers and leads successfully. In the era of STIR/SHAKEN, caller ID management is an essential factor in outbound dialing campaigns. These 5 steps can help.

Importance of CNAM Registration for Caller ID Accuracy
March 30, 2022

Importance of CNAM Registration for Caller ID Accuracy

Caller ID accuracy is imperative for businesses conducting outbound dialing. Consumers are unlikely to answer unknown calls, and flagged calls are almost guaranteed to go to voicemail. CNAM registration can help your calling reputation.