5 Factors That Can Help Maintain Trusted Caller ID
July 13, 2022

5 Factors That Can Help You Maintain a Trusted Caller ID

A trusted caller ID can help ensure your agents reach your customers and leads successfully. In the era of STIR/SHAKEN, caller ID management is an essential factor in outbound dialing campaigns. These 5 steps can help.

Importance of CNAM Registration for Caller ID Accuracy
March 30, 2022

Importance of CNAM Registration for Caller ID Accuracy

Caller ID accuracy is imperative for businesses conducting outbound dialing. Consumers are unlikely to answer unknown calls, and flagged calls are almost guaranteed to go to voicemail. CNAM registration can help your calling reputation.

How Flagged Calls and Unknown Calls Affect Answer Rates
February 9, 2022

How Do Flagged Calls and Unknown Calls Affect Answer Rates?

Dialing with flagged numbers will make it nearly impossible to reach new leads or even existing customers. However, dialing from an unknown number can be almost as detrimental. These are some ways flagged and unknown numbers affect answer rates.