Are Nuisance Calls Just as Bad as Robocalls?

September 20, 2023

Are Nuisance Calls Just as Bad as Robocalls?

While the telecom industry continues to combat illegal robocalls, consumers are still fed up with nuisance calls. Abiding by proper dialing etiquette can safeguard your business and build trust with your customers and prospects.

How Phone Number Rotation Degrades Consumer Trust

August 30, 2023

How Phone Number Rotation Degrades Consumer Trust

Maintaining healthy dialing practices is the best way to safeguard your phone number's reputation. Phone number rotation is a method some telemarketers use to circumvent call labels; however, it can harm your dialing reputation.

Applying Behavioral Analytics to Combat Spam Calls

July 12, 2023

Applying Behavioral Analytics to Combat Spam Calls

The application of new technology is making strides in stopping spam calls from reaching consumers. Behavioral analytics is one of the new methods carriers and analytics engines use to protect consumers from robocalls.

Call Blocking Redress Best Practices

May 3, 2023

Call Blocking Redress Best Practices

While the FCC has approved carriers to use "reasonable analytics" to block robocalls, legitimate businesses also get caught up in these measures. That's where call blocking redress efforts take priority.

Why Lead List Integrity is Paramount for Brand Reputation

April 5, 2023

Why Lead List Integrity is Paramount for Brand Reputation

Dialing the wrong leads could damage your business reputation and reduce consumer trust in your brand. Recent regulations have been proposed by the FCC to update language in lead lists can be targeted in outbound dialing campaigns.