How Transparency Through Call Labels Affects Businesses
June 1, 2022

How Transparency Through Call Labels Affects Businesses 

Consumers are understandably fed up with spam calls and robocalls. As such, they have lost confidence in answer their phones. Transparency through call labels by is one way telecom companies are seeking to instill confidence back in consumers.

Are Attestation Ratings Accurate Across Carriers?
May 4, 2022

Are Attestation Ratings Accurate Across Carriers?

Attestation ratings are a key factor in the STIR/SHAKEN framework. However, attestation ratings are not always accurate. A recent case study analyzed the integrity of how attestation ratings were being assigned to calls.

T-Mobile's Scam Shield Keeps Consumers Protected
February 16, 2022

T-Mobile Scam Shield Strives to Keep Consumers Protected

T-Mobile's efforts to protect consumers developed their robocall blocking technology "Scam Shield". As consumers receive more power to filter and block their calls, your caller ID is more important than ever when conducting outreach campaigns.

How Flagged Calls and Unknown Calls Affect Answer Rates
February 9, 2022

How Do Flagged Calls and Unknown Calls Affect Answer Rates?

Dialing with flagged numbers will make it nearly impossible to reach new leads or even existing customers. However, dialing from an unknown number can be almost as detrimental. These are some ways flagged and unknown numbers affect answer rates.