Businesses and even carriers are using call blocking app data to block calls.
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Although call blocking apps are used to protect against scam callers and robocalling, businesses are being falsely flagged. Call blocking apps are becoming a problem for legitimate businesses who get their numbers stolen by scammers. New call blocking apps come out each day and new uses are starting to come too.
September 20, 2023
While the telecom industry continues to combat illegal robocalls, consumers are still fed up with nuisance calls. Abiding by proper dialing etiquette can safeguard your business and build trust with your customers and prospects.
September 13, 2023
As the FCC seeks to put a stop to robocalls, it recently re-instated the Industry Traceback (ITG) Group to process traceback requests. Traceback requests are a vital process to identify and stop robocalls from reaching consumers.
September 6, 2023
Negative call labels can be detrimental to your business. Even legitimate companies can acquire flags on their phone numbers. As such, following proper dialing procedures and redressing behavior that could result in flags is essential.
August 30, 2023
Maintaining healthy dialing practices is the best way to safeguard your phone number's reputation. Phone number rotation is a method some telemarketers use to circumvent call labels; however, it can harm your dialing reputation.
July 12, 2023
The application of new technology is making strides in stopping spam calls from reaching consumers. Behavioral analytics is one of the new methods carriers and analytics engines use to protect consumers from robocalls.
June 28, 2023
Compliance is essential in outbound dialing to avoid fines and penalties. However, abiding by compliance regulations can also help rebuild consumer trust for many that are wary to answer unwanted and unknown calls.
June 14, 2023
Analytics engines work with carriers to identify scam calls before they reach consumers. Audio fingerprinting can help algorithms determine if the content of a call is a scam regardless of the number of the call's origination.
May 3, 2023
While the FCC has approved carriers to use "reasonable analytics" to block robocalls, legitimate businesses also get caught up in these measures. That's where call blocking redress efforts take priority.
April 5, 2023
Dialing the wrong leads could damage your business reputation and reduce consumer trust in your brand. Recent regulations have been proposed by the FCC to update language in lead lists can be targeted in outbound dialing campaigns.
March 29, 2023
Insurance contact centers are often victims of call spoofing attempts. Ghost brokers, enterprise spoofing and vishing attempts are ways scammers try to defraud consumers. These tips can help maitain your caller ID integrity.
