Business Tips and News

In the world of business, technology and software are the leading ways to keep productivity high. You need to remain current with information geared towards all aspects of a business. Lead generation, lead management and inside sales are only some of the main points we cover. Learn about tactics and tools that might give your business the edge it needs to compete in the modern world.

Best Voice and SMS API Services
September 18, 2019

What’s the Best Voice and SMS API Service for Your Industry?

Voice and SMS API services are becoming popular tools to enhance business operations and improve productivity and innovation. Determining the right api service for your business needs is essential to streamlining and simplifying the technology required to operate efficiently.

September 11, 2019

Is Somebody Using Your Caller ID to Deceive Prospects?

Your phone numbers could be used for caller ID spoofing without your knowledge, getting them flagged as spam and scam likely. See how you can protect your business from this deceptive practice used by scammers and spammers.

September 4, 2019

This Key Feature is Often Neglected in Visual Branding

There are aspects of visual branding that can easily be overlooked. Some companies are so concerned with modern technology that they neglect branding features that have been available for decades. Learn more about this key feature.

Cold Calling Script Shocked Telemarketer
August 7, 2019

Your Cold Call Script Is Better Than You Think

The key to any cold calling strategy is a good script. So, when you see conversion rates falling, you might think your script needs adjusting. What if there is another problem and your calls aren't even making it to their destination. That may be happening right now without your knowledge. Is your cold calling script better than you think?

carrier flagged numbers
July 31, 2019

The Phone Numbers You Just Purchased Could Already Be Flagged Spam

When you buy a batch of new DIDs you need to make sure they are clean and ready to use. If the carrier you are buying numbers from rotates them back in after they have been released, then there is a chance they are delivering you some numbers that are already flagged. Learn how to ensure your new numbers are fresh and ready.

DNC Compliance and Your Business Reputation
July 24, 2019

Follow DNC Compliance to Keep Your Business Reputation Clean

DNC registries create all kinds of headaches for companies doing any outbound calling. There are federal, state, and internal lists to keep updated and abide by. Maintaining DNC compliance not only avoids fines but also builds your reputation with your clients. Find out how.

Automatic Phone Number Swapping
May 22, 2019

Auto-Swapping Bad Phone Numbers With Twilio and Nexmo

Automated processes make your life easier and increase your profits. Did you realize you can automatically swap out any blocked numbers when you integrate with Twilio and Nexmo? If you use these services you need to find out how this feature saves you a headache.

April 10, 2019

What Sales Caller IDs Should Look Like

Do you make use of CID and CNAM technology at your business? Nearly everyone uses these caller ID tools but they offer additional insight into people calling into your company. Make the most of this readily-available information in your call center!