Why is Business Verification Ethical and Essential
February 15, 2023

Why is Business Verification Ethical and Essential

Vetting your customers is essential to ensure only ethical clients have access to your software or services. These are some of the ways we conduct business verification when onboarding our customers.

How Delegate Certificates Determine Attestation Ratings
February 1, 2023

How Delegate Certificates Determine Attestation Ratings

Attestation ratings are essential to ensuring your calls connect with your clients. The Triangle of Trust is how carriers determine proper call origination to appropriately assign a call's attestation rating.

Rich Call Data Added to ATIS Robocalling Testbed
December 21, 2022

Rich Call Data Added to ATIS Robocalling Testbed

Rich call data has the potential to revolutionize how caller ID information is transmitted across carriers. The ATIS Robocalling Testbed recently added features to test rich call data among other features for SHAKEN compliance.

How Does vLEI Help Your Organization Vet Clients?
December 14, 2022

How Does vLEI Help Your Organization Vet Clients?

Vetting your customers is an essential aspect of protecting your business's reputation. vLEI is one method that can prove helpful for software companies to screen potential clients and weed out bad actors.

7 Key Aspects to Attain Proper Dialing Hygiene
November 30, 2022

7 Key Aspects to Attain Proper Dialing Hygiene

Maintaining proper dialing hygiene bolsters the reputation of your business during outbound dialing campaigns. By abiding by ethical dialing practices, businesses can instill trust in consumers and experience higher answer rates.

5 Factors to Consider for Real Estate Contact Centers
November 9, 2022

5 Factors to Consider for Real Estate Contact Centers

The real estate industry is competitive, so preparation is needed before you start your next outbound campaign. These tips help you maintain your phone number reputation in your real estate contact center.

The Power of Consumers Call Blocking and Labeling
October 12, 2022

The Power of Consumers: Call Blocking and Labeling

Call blocking and labeling came about to protect consumers from unwanted robocalls. While the roll out of STIR/SHAKEN has minimized call spoofing attemtps, it has done little to actually curb the threat of robocalls.