FTC Finalizes Government and Business Impersonation Rule

April 17, 2024

FTC Finalizes Government and Business Impersonation Rule

As government agencies crack down on illegal robocalls, scammers find innovative ways to defraud consumers. With AI impersonation scams on the rise, the FTC proposed a new regulation to protect businesses and government agencies.

How Do Call Intent Labels Affect Your Business?

January 10, 2024

How Do Call Intent Labels Affect Your Business?

Your caller ID speaks volumes to consumers. While most associate call labels as negative, they help build trust in consumers. While "warning labels" indicate potential fraud, "intent labels" simply show the purpose of a call.

Honeypot Phone Numbers Collect Scam Data for AI to Analyze

October 18, 2023

Honeypot Phone Numbers Collect Scam Data for AI to Analyze

As carriers, analytics engines, and third parties continue their fight against robocalls, honeypot phone numbers help gather a slew of analytic data. Analyzing this data helps identify current scam trends targeting consumers.

Is Your Branded Caller ID Accurate Between Carriers?

July 26, 2023

Is Your Branded Caller ID Accurate Between Carriers?

Caller ID accuracy is imperative to ensuring your customers and leads answer the phone. Branded caller ID services can help businesses display personalized information for consumers. Caller ID monitoring can ensure your branding displays accurately.