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In the world of business, technology and software are the leading ways to keep productivity high. You need to remain current with information geared towards all aspects of a business. Lead generation, lead management and inside sales are only some of the main points we cover. Learn about tactics and tools that might give your business the edge it needs to compete in the modern world.
Vetting your customers is essential to ensure only ethical clients have access to your software or services. These are some of the ways we conduct business verification when onboarding our customers.
Attestation ratings are essential to ensuring your calls connect with your clients. The Triangle of Trust is how carriers determine proper call origination to appropriately assign a call's attestation rating.
Call authentication continues to face a number of issues even after the roll out of STIR/SHAKEN. The FCC is working with phone carriers to address issues with non-IP phone networks and how to implement authentication standards.
Rich call data has the potential to revolutionize how caller ID information is transmitted across carriers. The ATIS Robocalling Testbed recently added features to test rich call data among other features for SHAKEN compliance.
Vetting your customers is an essential aspect of protecting your business's reputation. vLEI is one method that can prove helpful for software companies to screen potential clients and weed out bad actors.
Maintaining proper dialing hygiene bolsters the reputation of your business during outbound dialing campaigns. By abiding by ethical dialing practices, businesses can instill trust in consumers and experience higher answer rates.
The real estate industry is competitive, so preparation is needed before you start your next outbound campaign. These tips help you maintain your phone number reputation in your real estate contact center.
The TRACED Act brought enhanced enforcement and fines for violating the TCPA. However this failed to stop robocalls. Now, the FCC is threating to remove non-compliance service providers from the Robocall Mitigation Database.
Call blocking and labeling came about to protect consumers from unwanted robocalls. While the roll out of STIR/SHAKEN has minimized call spoofing attemtps, it has done little to actually curb the threat of robocalls.
Call blocking technology and mitigation efforts have evolved since the conception of the STIR/SHAKEN framework. Recently, ATIS approved the SIP 603+ header standard for call blocking notifications.
