February 15, 2023
Vetting your customers is essential to ensure only ethical clients have access to your software or services. These are some of the ways we conduct business verification when onboarding our customers.
February 1, 2023
Attestation ratings are essential to ensuring your calls connect with your clients. The Triangle of Trust is how carriers determine proper call origination to appropriately assign a call's attestation rating.
December 28, 2022
Call authentication continues to face a number of issues even after the roll out of STIR/SHAKEN. The FCC is working with phone carriers to address issues with non-IP phone networks and how to implement authentication standards.
December 21, 2022
Rich call data has the potential to revolutionize how caller ID information is transmitted across carriers. The ATIS Robocalling Testbed recently added features to test rich call data among other features for SHAKEN compliance.
December 14, 2022
Vetting your customers is an essential aspect of protecting your business's reputation. vLEI is one method that can prove helpful for software companies to screen potential clients and weed out bad actors.
November 30, 2022
Maintaining proper dialing hygiene bolsters the reputation of your business during outbound dialing campaigns. By abiding by ethical dialing practices, businesses can instill trust in consumers and experience higher answer rates.
November 9, 2022
The real estate industry is competitive, so preparation is needed before you start your next outbound campaign. These tips help you maintain your phone number reputation in your real estate contact center.
October 26, 2022
The TRACED Act brought enhanced enforcement and fines for violating the TCPA. However this failed to stop robocalls. Now, the FCC is threating to remove non-compliance service providers from the Robocall Mitigation Database.
October 12, 2022
Call blocking and labeling came about to protect consumers from unwanted robocalls. While the roll out of STIR/SHAKEN has minimized call spoofing attemtps, it has done little to actually curb the threat of robocalls.
September 14, 2022
Call blocking technology and mitigation efforts have evolved since the conception of the STIR/SHAKEN framework. Recently, ATIS approved the SIP 603+ header standard for call blocking notifications.