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With the implementation of STIR/SHAKEN, carriers use Attestation ratings to determine the accuracy of a call’s origin. Achieving an A-Attestation rating will help ensure your calls connect with your customers and potential consumers. Learn more about the importance of attestation ratings and how they can impact your outbound dialing efforts with these articles.
August 5, 2026
While STIR/SHAKEN's call authentication has reduced robocalls, they continue to plague consumers. In response, the FCC is proposing sweeping changes to the Robocall Mitigation Database to hold companies accountable.
July 22, 2026
Your caller ID is only as effective as your dialing strategy. To ensure customers answer your business calls, adopt a strategy to mitigate caller ID flags on your outbound numbers.
June 10, 2026
Outbound dialing requires an accurate caller ID to ensure prospects, leads, and customers answer the phone. Our call optimization platform helps your company take a comprehensive approach to reputation management.
May 27, 2026
While businesses strive to maintain ethical dialing behavior, many overlook one crucial factor. Compliant upstream service providers are essential to ensure your calls reach your customers.
May 13, 2026
Despite being enacted with STIR/SHAKEN in 2021, call origination details still elude many companies. This feature ensures service providers vet calls for bad actors and block those engaging in suspicious activity.
April 15, 2026
The FCC has taken an active role in tightening regulations to combat robocalls in 2026. However, these changes could affect your call center's operations and answer rates.
March 25, 2026
Carriers utilize their own algorithms to flag and block unwanted calls. However, consistency across carriers is often lacking. This phenomenon can cause your caller ID to display differently across networks.
February 4, 2026
Improving your brand's customer perception is essential when engaging in outreach efforts to acquire new customers. Your caller ID can play a critical role in how customers perceive your company.
January 21, 2026
Maintaining a healthy caller ID requires planning, strategy, and ongoing efforts to ensure your dialing habits don't result in phone number flags or blocks. These are some ways to preserve your numbers' health.
January 7, 2026
Ensuring your calls connect with customers requires your contact center to receive A-Level attestation ratings. Discover the importance of call attestation monitoring for your business.
