Top Call Blocking Apps and Features for 2020

With a surge of robocalls in recent years, call blocking apps have been sprouting up for consumers and evolving. Recently carriers have been forced to get involved due to new regulations from the FCC. These are a list of carrier and third party call blocking apps for 2020.

April 29, 2020

Are These Common Telemarketing Mistakes Wrecking Your Reputation?

The telemarketing industry is constantly evolving. Regulations, ethics, dialing practice and technology all play factors in how the industry standards update. Don't let your old practices ruin our business' reputation by falling into these common telemarketing mistakes in the modern dialing age.

April 22, 2020

Why You Should Stop Dialing on Your Vanity Number

Vanity numbers provide branding for your company's phone numbers and are often seen on billboards, business cards and jingles. While particularly effective for inbound calls, they provide little benefit for outbound dialing. Replace your vanity numbers with toll free numbers for outbound dialing.

April 15, 2020

Best Tools and Practices to Increase Your Call Center’s Answer Rates

Call centers rely on their ability to successfully contact and convert leads into customers. There are a variety of obstacles to overcome in order to achieve this however. These tips on proper tools and practices can help increase answer rates for your business and result in better quality lead management.

April 1, 2020