December 10, 2025
The STIR/SHAKEN framework utilizes SIP Analytics to monitor calling behavior and identify potential threats. However, false positives can lead to legitimate businesses receiving penalties for their calling behavior.
November 26, 2025
As the FCC, voice service providers, and analytics engines struggle to tackle the robocall problem, scam calls continue to rise. Now, it is more important than ever for businesses to protect their caller IDs.
November 12, 2025
While the FCC, FTC, DOJ, and voice service providers struggle to curb robocalls, a new bill is moving forward in the Senate. This bill would enhance enforcement efforts to curb robocalls that originate overseas.
October 29, 2025
Robocalls are a problem that not only affects U.S. consumers. The CST-GA recently extended its partnership with TransUnion to oversee and maintain the STIR/SHAKEN framework within Canada.
October 15, 2025
Branded Calling ID™ is a new feature that Verizon will be adding to its network to display more transparent caller IDs. Verified businesses will enjoy increased answer rates and brand recognition.
October 1, 2025
Scam calls have diminished consumer confidence in answering calls from even legitimate businesses. These are some tips to ensure your customers answer the phone when your business calls them.
September 17, 2025
As the FCC cracks down on non-compliant voice service providers, many businesses wonder what this means for them. To protect your outgoing calls, follow these tips to remain compliant with STIR/SHAKEN.
September 3, 2025
Consumer confidence in answering unknown calls is at an all-time low. Scammers and robocalls have degraded trust in customers' ability to answer the phone. These tips can help your company rebuild trust with your customers.
August 20, 2025
The new call screening feature in iOS 26 has the potential to devastate answer rates for businesses conducting outbound dialing campaigns. These are some tips to help ensure customers answer your calls.
August 6, 2025
The FTC recently reported that spam calls have been down for the third straight year since the implementation of STIR/SHAKEN. However, consumers still face an onslaught of pestering robocalls.
