How to fix scam likely caller ID

March 4, 2020

How Do I Fix My Caller ID Showing “Scam Likely”?

If your outbound number is showing a "scam likely" caller ID your answer rates will plummet and your business' reputation is at risk. While there are many ways your number can be flagged, the options to fix flagged numbers is limited. Find out the best strategies to prevent erroneous flags on your numbers.

Political Phone Banking

February 26, 2020

How to Use Political Phone Banking Successfully

During an election year, canvassing is crucial to spread your message to a targeted demographic. Political phone banking is one form of canvassing used to reach out to constituents for voter support, awareness or fund raising activities.

Enhanced Caller ID Benefits

February 19, 2020

How Will Enhanced Caller ID Benefit Your Business?

Several companies are working to roll out enhanced caller ID services. The ultimate goal is to provide consumers with branded company information to provide transparency and improve answer rates. Enhanced caller ID not only promotes brand awareness, but instills confidence by depicting authenticated calls to consumers.

Top Phone Scams of 2019

February 12, 2020

Top 10 Phone Scams of 2019

Phone scams have risen significantly in 2019. Scammers are using creative methods to deceive consumers and defraud millions of dollars. Robocalls and caller ID spoofing are some of the key weapons in a scammers arsenal to disguise as legitimate businesses or organizations.

VICIdial Integrations Business Management

February 5, 2020

Do Your VICIdial Integrations Protect Your Reputation?

VICIdial is an open source software that is used around the world to meet your dialing solutions. With its popularity, a variety of VICIdial integrations are available to customize your dialing solutions as needed. However, maintaining your business' reputation while using VICIdial is essential.

States Pass Anti-Robocall Laws

January 29, 2020

Fighting Spoofing: States Are Passing Their Own Robocall Laws

Robocalls are not just a nuisance for consumers, spammers are using robocalls and caller ID spoofing to defraud millions of dollars annually. While federal regulations are being put in place, states are passing their own laws to help protect their residents.

College Call Spoofing Scams

January 22, 2020

College Call Spoofing Scams Target Students and Institutions

Colleges are seeing a rise in call spoofing scams targeting students and other individuals. Scammers are spoofing college phone numbers, or in some cases even the FBIs' numbers in attempts to defraud current and former students.

DART Act Curbs Unwanted Robocalls

January 15, 2020

DART Act: Senate Curbs Unwanted Robocalls With Two New Bills

The Senate is working on new legislation to combat robocalls. Recently, the DART Act passed in the Senate and they are working to push the Protection from Robocalling Act. These two bills will help supplement the TRACED Act recently passed to implement the SHAKEN/STIR framework.

Hospital Spoofing Scams Effect Healthcare Industry

January 8, 2020

Why Healthcare Industries are Getting Flagged as Scam Likely

The healthcare industry has been targeted by scammers through elaborate call spoofing campaigns. As a result, some hospitals and healthcare professionals are having difficulties reaching patients as their phone numbers are showing up as "scam likely".

Dialing Practices Flag You Spam Risk

January 1, 2020

Dialing Practices that Can Flag You As a Spam Risk

Businesses placing outbound calls are at risk for getting their phone numbers flagged as "spam risk" or "scam likely". Using correct outbound dialing practices can help mitigate your risk of getting your phone numbers flagged.