2019 marks the implementation of new robocall defenses set in place by the government and consumer solutions. As SHAKEN/STIR aims to put a stop to spam calls by verifying phone calls with information in public databases, it may flag legitimate businesses. Find out how matching your phone number to your state registered business information helps you pass the test.
Does your company waste leads without even realizing it? You might be accidentally ghosting your leads and have no idea. Find out a few different practices to make sure you contact every possible lead you bring into your system.
Be careful when you display your phone number on a phone call. Separate your inbound and outbound numbers so valuable phone numbers don't get flagged as spam. Phone number protection starts with careful management of your caller ID.
Automated processes make your life easier and increase your profits. Did you realize you can automatically swap out any blocked numbers when you integrate with Twilio and Nexmo? If you use these services you need to find out how this feature saves you a headache.
If you run a call center you understand the impact that excessive spam calls had on answer rates. It’s difficult to get people picking up the phone if they don’t know your number. How can you avoid looking like a spammer when outbound dialing?