You need to make use of a wide pool of phone numbers when dialing your database. As technology advances, consumers receive more and more control over the numbers that contact them. It’s easier now than before for your outbound number to end up on a blocked numbers list.
If you aren’t tracking the health of your caller IDs, your outbound dialing efforts are dead in the water. Find out a few ways you can keep an eye on all your marketing numbers and adjust to the ways telecom apps block potential incoming sales calls.
Over the past few decades, the advancement of telephony systems brought about a massive increase in spam calls. Companies tried various ways to keep these calls to a minimum, but they still dominate phone lines. SHAKEN/STIR is the latest technology advancement that hopes to help people avoid spam calls more effectively.
The trick is simple enough, but many still aren't taking advantage of a common telemarketing tactic. Local area match, or “neighbor spoofing,” gives your contact ratios a significant boost. Learn more about the impact this feature has on your outbound dialing and how simple it is to get started.
Is your call center adjusting to the changes taking place in the telecom spectrum? As more people transition away from landlines and onto mobile phones, you need to make sure to remain in compliance with the latest regulations.