Blog » Operation Robocall Roundup Removes 1200 Non-Compliant VSPs from the RMD

September 17, 2025

Operation Robocall Roundup Removes 1200 Non-Compliant VSPs from the RMD

Operation Robocall Roundup Removes 1200 Non-Compliant VSPs from the RMD

The Federal Communications Commission (FCC) has reached another important goal in Operation Robocall Roundup, its ongoing mission to protect American consumers from illegal robocalls. Last December 2024, the government agency contacted 2,411 voice service providers (VSP), asking them to provide information about why they should remain on the Robocall Mitigation Database (RMD) despite seeming to violate rules.

Now, the FCC’s Enforcement Bureau has removed 1,200 voice service providers from the RMD. By removing them, the FCC effectively blocks the service providers from using U.S. phone networks.

This is great news for consumers and companies alike. However, it also raises concerns about how legitimate organizations can reach their audiences more effectively.

Operation Robocall Roundup Actions

Operation Robocall Roundup is an effort between the FCC and 51 attorneys general. Some of its recent actions include:

  • Fining a Texas-based VSP $1 million for using generative AI to target New Hampshire voters just before the 2024 Democratic presidential primary
  • Removing 185 non-compliant VSPs from the RMD in early August 2025
  • Sending warning letters to VSPs that seem to violate FCC guidelines, such as failing to register for the RMD.

These efforts are critical given the increased number of robocalls Americans have received in 2025 compared to 2024.

Importance of the Robocall Mitigation Database

The Robocall Mitigation Database is an essential tool for identifying and preventing VSPs that try to flaunt regulations. By weeding out bad actors, the FCC and other regulatory bodies make it easier for legitimate, compliant companies to connect with their customers.

Some of the most important ways RMD benefits companies and consumers include:

STIR/SHAKEN Compliance

All voice service providers must file certifications that document their attempts to implement the STIR/SHAKEN framework. Those who fail to do so can face fines or removal from the database, which blocks them from the voice networks needed to reach consumers.

Fraud Prevention

According to the Federal Trade Commission (FTC), consumers say that they lost more than $12.5 billion to fraud in 2024. Removing bad actors from the voice network will help bring those numbers down. Ideally, better implementation should bring the number of fraud calls down to zero.

Enhanced Caller Authentication

Enhanced caller authentication guidelines make it easier for consumers to know who is calling them. Companies that identify themselves and why they’re calling typically benefit from higher answer rates. Conforming to RMD standards paves the way toward that benefit.

Carrier Transparency and Accountability

Since carriers need to document their attempts to abide by STIR/SHAKEN protocols, the FCC and other regulators can hold bad actors accountable for their actions.

Consumer Confidence and Protection

Regulators still have a lot of work to do before consumers feel safe answering phone calls from numbers they don’t know. However, the RMD and Operation Robocall Roundup are eliminating the biggest threats to consumer safety. It will take some time, but the goal is to make consumers feel comfortable answering calls. That benefits companies and the customers they serve.

Industry Collaboration

The entire communications industry suffers when a small number of VSPs break robocall rules. By bringing industry leaders together, the RMD can build a network of responsible companies that work together toward effective solutions.

Importance of Working With Vetted Partners

Some companies unknowingly use VSPs that violate federal regulations. That’s why it’s essential for all organizations to vet the partners they work with. You might think you’re getting a great deal on low-cost services, but cost-saving technologies like least call routing can end up standing between your business and customer engagement goals.

Unless you choose a trusted, vetted partner, you could suffer from:

  • Calls that fail to connect to your customers and clients.
  • Lower attestation ratings that damage your brand reputation and make it harder to connect with consumers.
  • Warning labels and flags that tell consumers not to answer your calls.

Abiding by Call Compliance

Taking steps to ensure that your company complies with regulatory standards increases consumer confidence in your calls and protects your business from fines, penalties, and service interruptions.

As Operation Robocall Roundup continues its mission, it will identify more non-compliant service providers. If your company uses a non-compliant VSP, you will eventually encounter serious problems that prevent you from connecting with customers and clients.

Vetting your partners is an essential way to prevent these repercussions. You can also use Caller ID Reputation’s STIR/SHAKEN Attestation Level Testing Tool to catch any issues before they impact your outreach efforts.

The attestation tests provide full phone number transparency so you can see each of the following information related to your numbers:

  • Attestation rating (anything less than A – Full Attestation will prevent you from reaching some consumers)
  • CNAM for caller ID accuracy
  • Certification
  • Verstat validation

Since Caller ID Reputation uses real smartphones connected to real VSPs, you can see the information that truly influences whether consumers answer your calls.

Want to see how Caller ID Reputation can help you avoid non-compliant VSPs and ensure full attestation? Schedule a demonstration to see our tools in action.

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