How Will Enhanced Caller ID Benefit Your Business?

Several companies are working to roll out enhanced caller ID services. The ultimate goal is to provide consumers with branded company information to provide transparency and improve answer rates. Enhanced caller ID not only promotes brand awareness, but instills confidence by depicting authenticated calls to consumers.

February 19, 2020

Top 10 Phone Scams of 2019

Phone scams have risen significantly in 2019. Scammers are using creative methods to deceive consumers and defraud millions of dollars. Robocalls and caller ID spoofing are some of the key weapons in a scammers arsenal to disguise as legitimate businesses or organizations.

February 12, 2020

Do Your VICIdial Integrations Protect Your Reputation?

VICIdial is an open source software that is used around the world to meet your dialing solutions. With its popularity, a variety of VICIdial integrations are available to customize your dialing solutions as needed. However, maintaining your business' reputation while using VICIdial is essential.

February 5, 2020