Benefits of Proactive Caller ID Monitoring

May 15, 2024

Benefits of Proactive Caller ID Monitoring

Maintaining an accurate caller ID can provide enormous benefits for outbound outreach efforts. Proactive caller ID monitoring and abiding by dialing best practices will allow consumers to trust your business calls.

FTC Finalizes Government and Business Impersonation Rule

April 17, 2024

FTC Finalizes Government and Business Impersonation Rule

As government agencies crack down on illegal robocalls, scammers find innovative ways to defraud consumers. With AI impersonation scams on the rise, the FTC proposed a new regulation to protect businesses and government agencies.

How to Secure and Maintain Your Phone Number Identity

April 3, 2024

How to Secure and Maintain Your Phone Number Identity

An effective outbound dialing strategy builds consumer trust. Maintaining a positive phone number identity improves customer answer rates while building your brand's reputation in the eyes of your customers.

How Rich Call Data Will Enhance Outbound Call Security

March 27, 2024

How Rich Call Data Will Enhance Outbound Call Security

The telecom industry has given a greater focus on call security in recent years with STIR/SHAKEN technology implementation. Rich call data is one solution businesses and service providers can use to improve outbound call security.

Know Your Customer (KYC) Standards in the Telecom Industry

March 20, 2024

Know Your Customer (KYC) Standards in the Telecom Industry

Scammers continue to adapt to changes in technology and regulations. Businesses must remain vigilant in thwarting scams that can harm their customers. Adopting Know Your Customer (KYC) standards helps vet legitimate companies.