Stay informed to remain compliant, protect your reputation and keep your calls answered.
November 29, 2023
NANPA determined the format of modern phone numbers in North America. This organization also manages how certain numbers can be used and when to release new area codes. Your phone number's history could say a lot to consumers.
November 22, 2023
A negative call label on your caller ID will cause your answer rates to plummet and can damage your brand's reputation. Following mitigation and remediation strategies can prevent receiving "spam risk" call labels.
November 15, 2023
Generating leads is an essential part of any business. As the FCC enforces crackdowns on "consent farms," companies should take heed and understand how ethical lead generation strategies can promote your brand's image.
November 8, 2023
The financial industry experiences a disproportionate amount of scams due to the sensitive nature of the industry. Recently, several financial institutions penned a letter to the FCC regarding changes to call-blocking regulations.
November 1, 2023
Wireless Emergency Alerts (WEAs) are an essential communication tool government agencies use to inform the public of potential dangers. Unlike SMS emergency alerts, these are transmitted using different technology directly from carriers.
October 25, 2023
The FCC will remove 20 companies from the RMD for failing to take necessary steps to mitigate robocalls. When asked to submit a robocall mitigation plan, some companies sent blank or mocking replies to the FCC.
October 18, 2023
As carriers, analytics engines, and third parties continue their fight against robocalls, honeypot phone numbers help gather a slew of analytic data. Analyzing this data helps identify current scam trends targeting consumers.
October 11, 2023
Robocalls cost consumers, businesses, and the federal government billions annually. Operation Stop Scam Calls is the latest effort with collaboration from the FCC, FTC, and over 100 government organizations to combat this threat.
October 4, 2023
Dialing consumers with a caller ID that accurately displays your business information helps improve answer rates. With robocalls creating skepticism in consumers, branded calls are an excellent tool for legitimate businesses.
September 27, 2023
As the FCC cracks down on robocalls and carriers that help facilitate robocalls, abiding by proper compliance standards is essential. Ensure you are working with STIR/SHAKEN-compliant partners to avoid penalties and service interruptions.
