Several companies are working to roll out enhanced caller ID services. The ultimate goal is to provide consumers with branded company information to provide transparency and improve answer rates. Enhanced caller ID not only promotes brand awareness, but instills confidence by depicting authenticated calls to consumers.
Phone scams have risen significantly in 2019. Scammers are using creative methods to deceive consumers and defraud millions of dollars. Robocalls and caller ID spoofing are some of the key weapons in a scammers arsenal to disguise as legitimate businesses or organizations.
VICIdial is an open source software that is used around the world to meet your dialing solutions. With its popularity, a variety of VICIdial integrations are available to customize your dialing solutions as needed. However, maintaining your business' reputation while using VICIdial is essential.
Robocalls are not just a nuisance for consumers, spammers are using robocalls and caller ID spoofing to defraud millions of dollars annually. While federal regulations are being put in place, states are passing their own laws to help protect their residents.
Colleges are seeing a rise in call spoofing scams targeting students and other individuals. Scammers are spoofing college phone numbers, or in some cases even the FBIs' numbers in attempts to defraud current and former students.